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How AI Agents Work

Build a working AI agent, step by step — for finance, HR, leadership, service, and IT teams.
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// 01 — What is an AI Agent?

2 min read

An AI agent isn't just a chatbot — it's an LLM that can think, decide, and use tools to act on the world. Instead of replying once and stopping, an agent runs in a loop: it reasons about what to do next, calls a tool, observes the result, and decides again — until the task is complete.

Think of it as the difference between a calculator (one input → one output) and an intern with a phone, calendar, and search engine — given a goal, they figure it out.

// agent.equation
agent = LLM + tools + memory + loop

while (!done) {
  thought = reason(state)
  action = choose_tool(thought)
  obs   = execute(action)
  state.update(obs)
}
01

Role & Goal

A clear identity and objective. Tells the agent who it is and what success looks like.

02

Tools

Callable functions like search, read_database, send_email, run_workflow. Each tool has a name, description, and inputs.

03

Memory

Conversation history (short-term) plus a knowledge base or vector store (long-term).

04

Reasoning Loop

The Think → Act → Observe cycle. The engine that turns a passive LLM into an active agent.